Follow Joey Linkedin Twitter Facebook
Email Joey Email
Technology
Feb 1, 2015

3 Questions To Ask About Your Phone System

Sponsored Content provided by Joey Stone - General Manager and Vice President , Teleco

Are you considering a switch from your business’ current legacy phone system to a more modern cloud-based solution, but aren’t sure it’s worth the upfront investment? Like any other business decision, it is important to do your research.

Here are three things you need to ask yourself about your business and current phone system:

Is your current communications provider offering the level of customer support you need?

Customer support should be available 24/7 to help you through every aspect of the service, including on-site delivery, deployment and support of service-level agreements. Teleco’s UC solution offering, Star2Star, has end-to-end architecture that allows us to monitor the health of every phone connection and network component between your phone system and Star2Star’s data center 24 hours a day, 365 days a year.

Do you have a strategy in place if something goes wrong?
StarRecovery system will immediately detect the problem and automatically take over as 
Networks should be highly reliable and redundant. If you experience an outage at your office, our StarRecovery system will immediately detect the problem and automatically take over as your phone system. Calls will be rerouted to designated employee cell phones, landlines or other office locations.

Does your current phone system operate with the third-party apps you need to conduct business?

Almost every business relies heavily on a wide array of applications today; solutions must “play nicely” with other applications and support easy and cost-effective integration of third-party APIs.

Did you answer “No” to any of these questions?

Then you need a phone system.

Once you decide to pursue a cloud-based solution, your next step should be identifying a service provider that can match your overall business requirements and can scale with you when your business grows. Some hosted solutions can only handle call quality at small locations, and some on-premise solutions are only financially viable for large enterprises. Many providers are not flexible enough to offer blended solutions that combine the best of on-premise and cloud technologies. Providers must be able to adapt and mold to the needs of their clients.

Star2Star, offered locally by Teleco, combines disaster recovery, customer support, third-party API integration, and scalability to provide your business with an extremely reliable telecommunications solution.

Still want to know more? Try it for yourself. Request a free demo from Teleco to see how we can add reliability, quality and efficiency to your business communications.

Joey Stone is currently the General Manager and Vice President of family owned and operated Teleco. Founded in 1983 as a full service telecommunications service provider, Teleco has partnered with Star2Star Communications to offer the latest in communications technology solutions and the latest Voice over IP technology. Joey and his team work with businesses of all sizes to customize systems for specific requirements from simple phone and voicemail systems to wireless networks and remote capabilities. To learn more about Teleco visit http://www.teleco-ilm.com Joey is available for free demonstrations and consultations by calling: (910) 791-7000.

Other Posts from Joey Stone

Teleco insightsad 300x250
Ico insights

INSIGHTS

SPONSORS' CONTENT
Cflc kellygosssechristheadshot

Raising Money In Troubled Times: 6 Ways You Can Help

Kelly Goss Sechrist - Cape Fear Literacy Council
Dave sweyer 300 x 300

The State Of The Rental Market In Southeastern NC

Dave Sweyer - Sweyer Property Management
Burrus rob headshot 300x300

Masters Of Science In Finance 4+1 Program At The Cameron School Of Business

Robert Burrus - Cameron School of Business - UNC-Wilmington

Trending News

Area Restaurants Announce Temporary Closures

Jessica Maurer - Jan 13, 2021

Developer Revisits The Avenue’s Phases

Cece Nunn - Jan 12, 2021

Tomsic Assumes New Position With Dogwood State Bank

Jenny Callison - Jan 13, 2021

More COVID-19 Vaccine Doses Arrive, Providers Added To Administer Shots

Vicky Janowski - Jan 13, 2021

Las Margaritas Bar Y Grill Opens On New Centre Drive

Jessica Maurer - Jan 13, 2021

In The Current Issue

Top 10 Most-read Stories Of 2020

The most-read stories of 2020 run the gamut from filming in Wilmington to some of the latest news about Port City-based firm Next Glass....


Programs Aim To Build Workforce

The construction and IT sectors are the focus of new collab­oratives forming this year to address the area’s workforce develop­ment needs....


Bike Shop Owner Rides To Success

Since she left the corporate world less than 10 years ago, Diane Hodapp has been on a roll....

Book On Business

The 2020 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.

Order Your Copy Today!


Galleries

Videos

2020 Health Care Heroes
2020 WilmingtonBiz 100