Today’s connected business atmosphere presents a host of communications challenges for organizations of all sizes. From connecting remote employees to securing customer interchanges, information is exchanged from every angle across a multitude of channels. For that reason, many businesses have either already adopted unified communications (UC) or are seriously considering it.
The problem these companies then face is selecting a communications infrastructure that helps them overcome these obstacles. On-premises installations require expensive upkeep and are inflexible for scaling. Cloud-based services, meanwhile, can experience slow down if an Internet connection gets shaky. But what if you could get the benefits of both on-premises and cloud technology in one robust, end-to-end UC system? Well, if fact, you can.
Teleco is Wilmington’s only provider of Star2Star, which offers a Blended Architecture that connects your existing office phone network to cloud-based services – hosted at secure, redundant data centers – using its StarBox Cloud Connection Manager. That connection creates a closely integrated communications system complete with business communications features such as:
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