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Mar 1, 2015

Are Your Communications Reliable, Or Just ‘Reliable Enough’?

Sponsored Content provided by Joey Stone - General Manager and Vice President , Teleco

Is your business safe from phone system outages caused by natural disasters, hackers or human error? What about sudden surges in call volume? For a moment, consider how your existing communications solutions fared during events such as the following:

  • Natural disasters: Hurricane Sandy, for example, took down mobile network infrastructure along the Atlantic coast in 2012 and cut off power to millions of customers.
  • Malfunctions in equipment: According to Quorum’s “Disaster Recovery Report,” hardware failure ranks No. 1 (55 percent) and software failure No. 3 (18 percent) in overall sources of downtime for small to midsized businesses. No. 2? Well, that’s good ol’ human error for you (22 percent).
Even if you have a UC system with some failover protection in place, you can further batten down the hatches to avoid the repercussions of a disaster, regardless of its origin. It’s important that you foolproof your existing recovery system, as downtime can ruin a small or midsized business. In fact, 25 percent of small businesses do not reopen after a major disaster, according to a report from HP and SCORE.  Judge your company’s ability to withstand downtime for yourself – it’s been estimated that just one hour of downtime can cost a midsized business tens of thousands of dollars.
So is there a fail-safe method to protect telecommunications networks, along with a company’s revenue, customers and reputation? The best strategy, along with frequent and regular system testing, is to have a disaster recovery plan for every operation within an enterprise that will enable instant recovery of data, applications and systems.
Enter Teleco of Wilmington's StarRecovery System: Our innovative disaster recovery system (combined with our cloud-based unified communications system) allows your business to maintain telephone service despite power, telephone and Internet outages – even beyond facility destruction. Our system will take over your system if you experience an outage at your business. Calls will be rerouted to designated employee cell phones, landlines or another office location. StarRecovery also provides all the features and functionality of Teleco of Wilmington business communications phone systems.
To learn more about how our disaster recovery system can maintain your business communications when disaster strikes, click here.
Joey Stone is currently the General Manager and Vice President of family owned and operated Teleco. Founded in 1983 as a full service telecommunications service provider, Teleco has partnered with Star2Star Communications to offer the latest in communications technology solutions and the latest Voice over IP technology. Joey and his team work with businesses of all sizes to customize systems for specific requirements from simple phone and voicemail systems to wireless networks and remote capabilities. To learn more about Teleco visit Joey is available for free demonstrations and consultations by calling: (910) 791-7000.

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