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Nov 10, 2015

How To Choose The Right Heating Contractor

Sponsored Content provided by Jimmy Williams - Owner, O’Brien Service Company

Think it’s time for a new heating and air conditioning system? There are many choices that you'll need to make when the time comes to replace your system. Having a contractor such as O’Brien Service Company to guide you through the process can help you avoid costly mistakes and ensure you get the right system for your home. Simply put, our commitment to provide objective advice has given us an outstanding reputation in Wilmington and the surrounding area. With that in mind, we decided to share our insight on how to choose the best HVAC contractor to meet your needs.

The first step in searching for a heating and air conditioning contractor is to hire someone with the proper credentials. Always be sure to ask for a North Carolina contractor’s license number if it is not provided to you. The licensing process helps to ensure that all of the proper guidelines are followed when a new system is installed. As an example, there are a number of measurements that need to be taken before a system is installed and permits that need to be acquired after the installation is complete. 

It is a good idea to check with the Better Business Bureau to ensure that the contractor follows ethical business practices. Websites that specialize in gathering customer reviews should also be researched. Some of the better-known sites include Angie’s List, Google+, Super Pages and Facebook. To gain an understanding about the sheer amount of customer data available, consider that more than 300 of our previous clients took the time to post a review on our website.

Taking the time to read some honest, real-world experiences will help you narrow your list of potential contractors. After that is complete, the next step is to find out if the contractor has the system you want.

Heating contractors offer a range of different products, so it’s critical to ensure that the products a company offers are known for quality and reliability. O’Brien is a certified Trane Comfort Specialist, a Mitsubishi Diamond Dealer, and a Waterfurnace Authorized Contractor. Our goal is to earn our clients’ trust and repeat business, so we would not offer a product if we didn’t think it was a great choice. We have a complete understanding of the products we offer, so we’re comfortable standing behind them.  

Before you sign an agreement with a contractor, take every possible step to ensure that the system in question is the appropriate size for your home. It is impossible to determine over the phone if system will work for your home. To identify the correct system for your home’s exact specifications, a contractor will need to visit your home and perform a load calculation. The professional sales team at O’Brien Service Company will perform all of the necessary measurements, and then provide you with a range of options for heating and cooling systems. They will also provide a detailed explanation of our financing options, if desired. 

Doing some research before hiring a heating and air conditioning contractor in the Wilmington, North Carolina, area will help you save money and time in the long run. Make no mistake – it’s an important decision, so why not choose the best? If you have any questions about how to choose the best heating contractor, we’ll be happy to help. If you’re interested in using O’Brien for your heating and air conditioning needs, we can provide you with more information and get you scheduled with a comfort specialist.  

Jimmy Williams has owned and operated O'Brien Service Company for over 30 years. O'Brien Service Company's highly trained and versatile technicians can expertly handle complex repairs, installations, and advise you on the benefits of regular maintenance. O'Brien will work on both residential and commercial systems, and is a certified Trane Specialist. Call today to have your system serviced, or to have a free in-home estimate. You can contact us by calling (910) 799-6611, or visit our website at

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