In recent years, businesses have come under intense competitive pressure for several reasons. These reasons include globalization, recent credit crises and other economic upheavals, and the continued forward march of technology. Our research has shown that about four of every 10 businesses have turned to Lean and Lean Six Sigma (LSS) as they deal with today’s competitive landscape. Why? Lean and LSS provide the means to deliver more value to the customer through reduced lead times, increased quality, and greater responsiveness to customers. According to our research, about 75 percent of surveyed organizations say that LSS impacted both financial measures and product/service quality measures. One of our surveys of top finance executives found that LSS implementations saved the organizations more than $500,000 per full-time equivalent employee dedicated to LSS.
In today’s commentary, we will focus on Lean. Lean is very much about a complete and total paradigm shift. It is a philosophy or an overarching system that one can use to make business decisions. Those who view it as a program are, unfortunately, doomed not to gain the full advantage of Lean. Lean has these major objectives:
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