Artificial intelligence (AI) may sound like something from a sci-fi movie, but chances are you have already interacted with it.If you have ever flown in a plane that uses an automatic pilot feature, use a pacemaker to control your heart rhythm, or talked to Siri on your phone, then you have used AI.
Many businesses use AI technology to create a network of connected devices. The Internet of Things (IoT) makes it effortless for everyday business machines to send more and more data to business systems. Business users need help to keep up with processing and analyzing all the information. AI technology can improve the speed and accuracy of data analyses, as well as enhance the organization and compacting of it into manageable chunks.
Using AI and machine learning within your IT infrastructure can augment firewalls and routers and increase your cybersecurity measures (such as intrusion detection) to previously almost-unimaginable levels. While machine learning can monitor the environment to identify problems and take action against predefined scenarios, AI can parse a large amount of data and recognize patterns and inconsistencies to detect threats early.
Although you may not be familiar with the term “virtual assistant,” you probably are aware of them, thanks to Amazon’s Alexa and Apple’s Siri. Virtual assistants can increase productivity in the workplace by sharing information and supporting standardized business procedures. New virtual assistants are in development that will automate all sorts of business tasks for us.Whatever form of AI that you want to incorporate into your business, the support of an IT Managed Services Provider (MSP) experienced with this emerging technology can help with your everyday operations. Don’t be intimidated by the idea of robotic automation; use it to make your common business practices easier.
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The 2023 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.