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Shaun Olsen

CEO & Founder, CloudWyze

Shaun Olsen received a degree in business administration from the Cameron School of Business at the University of North Carolina at Wilmington, is an active-member of the Center for Entrepreneurial Development, the Cameron Executi  

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Jul 31, 2023

IT Security Guidelines for Remote Workers

Every year, IT security becomes increasingly crucial for businesses. As the remote workforce grows steadily, business owners, technology managers, and even employees must prioritize the security of th ...

Apr 4, 2023

Data Privacy for Your Business- Why You Should Care

To be successful in today’s digital world, business owners and leaders must carefully consider how they will collect, use, and safeguard the personal data of their customers and employees. Consu ...

Oct 17, 2016

Marco Marsala: A Cautionary Tale

Have you heard the tale of Marco Marsala?  Recently, Marco posted to an internet forum that he had accidentally run a particular line of code - “rm -rf” - on his computer. To under ...

Jul 15, 2016

How To Fix A Lousy Password

In our last article we discussed how passwords work, how hackers go about stealing passwords and how the problem is a lot larger and more costly than anyone likes to admit. Really, it's terrifying ...

Jun 29, 2016

Your Password Probably Stinks

What type of activities do you participate in online? Most people bank, check in with their friends and family on multiple social media sites, shop, participate in forums … the list goes on. ...

May 26, 2016

Ransomware: A Business Designed To Disable Your Business

CryptoLocker. CryptXXX. Enigma. Jigsaw. Petya. Reveton. Shujin. These are the names of just a few strains of ransomware, and a new one seems to pop up every day.   If you haven't heard of r ...

Apr 6, 2016

The Dropbox Effect

How do you share files and documents within your organization? When your company is small – just you and maybe one other person – solutions like Dropbox or Google Drive work just ...

Mar 7, 2016

Why Are School Buses Yellow?

One recent afternoon I heard a thumping sound approach my home office door. The door creaked open and my daughter poked her head in.   “Dad?” she began. I knew from her tone that sh ...

Feb 19, 2016

How To Make $5,000 A Minute

An associate of mine called last week and told me his Internet had gone down. He went through the usual steps of rebooting his modem and router, restarting the computer, and checking on his phone and ...

Feb 1, 2016

(R)oad Warriors: The World’s Your Oyster

Months with an R are best for oysters, they say. Well, there are lots of Rs in Road Warrior, so perhaps the world is your oyster! Not so long ago, the man-on-the-move was tethered to the office by ...

Jan 15, 2016

Google Apps Or Microsoft Office 365?

Microsoft was long the leader in software applications for business, until entrepreneurs and small businesses started realizing that Google Apps for Work looked a lot better to the bottom line.   ...

Jan 1, 2016

Ransom Price Rises: CryptoWall 4.0

In an article a few months ago, we told you about the price being paid by businesses hit with the new ransomware Trojan virus called CryptoLocker. It’s devastating in that it encrypts your files ...

Dec 11, 2015

Three Tips For A Stress-Free Holiday Season

The holiday season can be extra stressful for small businesses. Employees are distracted (at best) and often take vacation time, leaving fewer team members available to manage what tends to be even ...

Nov 15, 2015

The Last Mile: Wilmington Internet To Impact N.C. Success

We’ve been exploring North Carolina lately, learning about other communities and their needs. The word we keep hearing is they want to be like Wilmington, which is funny because in Wilmington we ...

Economic Development
Nov 1, 2015

5 Reasons To Spend 5 Days At Cucalorus CONNECT

From the first we heard about it, CloudWyze has been behind the idea of Cucalorus CONNECT. If you’ve not heard about it, let us fill you in on why you should attend. Cucalorus Connect is a fi ...

Oct 15, 2015

Be Wilmington

CloudWyze recently traveled to Raleigh to attend the CED Tech Venture Conference, one of North Carolina’s most important conferences for entrepreneurism. Hundreds of investors from across the co ...

Oct 1, 2015

Internet Diversity: No More Downtime

How vulnerable is your business if you lose access to the Internet?   It may not be that critical for some small businesses if their Internet is down for a short period of time. Irritating and ...

Sep 15, 2015

6 Steps To Backup Nirvana

I’ve been preaching about the importance of a solid and secure backup for years. The stories keep piling up, however, about organizations whose plans for their data are less than sufficient. ...

Sep 1, 2015

Can Managed Services Mean Greater Efficiency?

Why did you start your business? For the vast majority of you, it was not to manage the technology that powers it. A Managed Service Provider (MSPs) is a type of technology company that takes th ...

Aug 15, 2015

XP ’03: End Of Life

It’s a scary phrase, but the tech industry calls that final date for “we’re no longer supporting that technology” its “End of Life” date, or EOL. If your company ...

Aug 1, 2015

4 Reasons The Cloud Should Be In Your Fall Business Plan

Traditionally, businesses that have a budget cycle echoing the calendar year begin their fiscal-year planning in the fall. If you’re beginning to think through now what you want to see happen to ...

Jul 15, 2015

Burglar Versus Cloud

Nearly every day at CloudWyze we get an inquiry about the security of data stored in the cloud. Honestly? Cloud Infrastructure is typically significantly more secure than any unmanaged network, and in ...

Jul 1, 2015

Your Data: Held For Ransom

Businesses are experiencing an uptick in attacks by a particularly dangerous computer virus: the CryptoLocker ransomware Trojan. This is a particularly painful virus that can both impede your ability ...

Jun 15, 2015

Walking A Thin Line

Many businesses are walking a thin line between being in business … and not. A lot rests on the systems put in place for the business. Processes and technologies are probably all running fin ...

Human Resources
Jun 1, 2015

Five Signs You’ve Found The Right Employee

Small and growing businesses struggle daily with the task of finding the right people to join their teams. The smaller you are, the more critical that new hire can be. Just as all companies are dif ...

May 15, 2015

How Smart Is Wilmington?

The era of the Smart City is here. No, I am not weighing the intelligence of our population against those of other cities, but I am weighing how well prepared we are to fully engage in the digital ...

May 1, 2015

Backup: It’s More Than Data

It’s been pounded into our heads for decades: you must have a solid backup of your data. What’s becoming clear is that having a backup for your Internet service is just as critical.   ...

Economic Development
Apr 15, 2015


Ya gotta love this place, don’t you? I mean, it’s spring, so we’re outside more. Being outside means you’re seeing more people and have more opportunity to interact with the ...

Economic Development
Apr 1, 2015

Three Ways Wilmington Behaves Entrepreneurially

An inspiring article was published earlier this year in Inc. Magazine. It was written by Matt Ehrlichman, the founder of Angie’s List competitor Porch, and it posited five ways to define “ ...

Mar 15, 2015

New Math: Why 3 x 3 Is Greater Than 50 x 5

A tech-savvy executive approached me recently to ask about Internet service. He was confused, it turns out, by the numbers being advertised. How could he know what Internet service to buy for his comp ...

Mar 1, 2015

High Fiber Diet – Google Style

Google Fiber. It seems everyone’s talking about it – and even more so since Google announced that it will be bringing its much ballyhooed Internet service to Charlotte, the Triangle, Atla ...

Feb 15, 2015

Are You An IT Company? Gartner Thinks So

There’s been much talk over the last month about the future of IT. The North Carolina Technology Association (NCTA) recently released it’s State of Technology industry report, in conjuncti ...

Feb 1, 2015

BYOD: BeYond Outright Disaster

You love your technology. In fact, it’s with you more often than your spouse – and may actually know you better, given both Android's and Siri’s propensity to find you/follow you ...

Jan 15, 2015

Why Does Wilmington Need Fixed Wireless?

Every great business region has great infrastructure. It’s important, because it creates growth opportunities not just for the large companies but for those that are not large (yet).  On ...

Business Growth
Jan 1, 2015

Demonstrating Confidence: One Key to Your Business’s Success

Most people think of confidence in terms of an individual. I think of it in terms of a business. There are always intangibles when a company (or an individual) is making a decision on which firm to ...

Dec 15, 2014

Data In The HOV Lane

People complain about the traffic in Wilmington, but I was in Atlanta recently. Now that’s traffic. The only way to even approximate what your commute time will be in that town is to pay to u ...

Dec 1, 2014

Leave The Driving To Us

Catchy tunes and slogans from TV commercials are always getting stuck in my head. The one where cats sing “Meow, Meow, Meow, Meow…;” the guy sitting on the side of his bed moanin ...

Oct 15, 2014

Why A Good IT Provider Is A Great Investment

In the traditional business model, a company hires people (or one person) to run its IT department, or at very least pays an outside “IT guy” (or woman) to come in whenever there are probl ...

Oct 6, 2014

Is The Cloud Secure?

Last month there was a national scandal in which a hacker stole some “inappropriate selfies” (photos) of several Hollywood celebrities by accessing their smartphones through the cloud. The ...

Sep 15, 2014

Eating Our Own Dog Food

In my last couple of articles, I’ve provided examples of how cloud-based services have greatly enhanced the IT operations of some of our clients. In this article, I’m going to take a littl ...

Sep 1, 2014

Case Study: Solutions For A Financial Services Company

As I’ve mentioned in previous articles, if your company is looking for ways to enhance IT capabilities and efficiencies by migrating to a cloud-based infrastructure, you’re best served by ...

Aug 15, 2014

Case Study: Large Building Company Migrates To The Cloud

In my last Insights article I wrote a recap of what we’ve covered so far in terms of leveraging the power of the cloud, and why there is a growing trend of companies migrating to the cloud. Clic ...

Aug 1, 2014

A Basic Cloud Summary

Throughout many of my past Insights articles, I’ve stressed the fact that every industry and every business has unique IT requirements, and that the power of the cloud is that it provides the fl ...

Jul 15, 2014

The Cloud Does Phones Too

Most of the Insights articles I’ve written have dealt with the advantages of leveraging the cloud for computing purposes. The amazing levels of flexibility, scalability and continuity made possi ...

Jul 1, 2014

Infrastructure – The Foundation Of High Performance IT

Before homebuyers invest large sums of money to purchase a new home, they pay someone to inspect the home from top to bottom to evaluate its condition. The inspector crawls around and looks in places ...

Jun 15, 2014

The Truth About IT Service Level Agreements

I’d like to clear up some common misconceptions about Service Level Agreements as they pertain to information technology providers. On the website,, a Service Level Agreement, or S ...

Jun 1, 2014

A Guide To Outsourcing IT

I know from experience that many business owners have considered following a growing trend and outsourcing their IT operations to leverage the unprecedented power and flexibility of the cloud. I als ...

May 15, 2014

Cloud Migration Offers Built-In Business Continuity Plan

If you’ve read any of my previous Insights articles, you’ve probably figured out that I am a huge advocate of leveraging the full potential of the cloud (using IaaS) and enjoying all of th ...

May 1, 2014

Is Your Internet Service “Dedicated” To Your Business?

The cloud, IaaS specifically, can be a very powerful tool and has given many businesses a competitive edge. While many growing companies are struggling with IT challenges, those who have leveraged the ...

Apr 15, 2014

Migrating To “The Cloud” – Part 2 Of 2

In part one of this two-part series, I provided a detailed definition of “the cloud” and tried to clear up some common misconceptions about what the cloud really is. Click here to read par ...

Apr 1, 2014

The Cloud Defined - Part 1 of 2

Unless you’ve been unconscious for the last few years, you’ve probably heard about “the cloud” in reference to information technology (IT). However, I know from first-hand expe ...

Mar 15, 2014

Your IT Provider Should Evolve With Your Business

In this follow up to my previous article entitled, What to look for when choosing an IT provider, I want to highlight the advantages of selecting a company that can support your IT needs in a proactiv ...

Feb 26, 2014

What To Look For When Choosing An IT Provider

Today, there seems to be as many different types of businesses offering as many different products and services as there are grains of sand at the beach. Yet, no matter how wide the varieties of busin ...

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