Follow Shaun Linkedin Facebook
Email Shaun Email
Technology
Jun 15, 2015

Walking A Thin Line

Sponsored Content provided by Shaun Olsen - Founder, CloudWyze

Many businesses are walking a thin line between being in business … and not.

A lot rests on the systems put in place for the business. Processes and technologies are probably all running fine today. But it’s critical to regularly review what “could” happen. When was the last time you considered the impact of a stressor on that system?

  • Case Study, Company Q:

    Twenty employees, data-heavy interactions through the local server. It generally works just fine, so they don’t think too much about it.

    On Tuesday, the Internet went down. Oh boy. So, everyone went home because the Internet was “up” there, yet productivity was definitely compromised. During the work disruption, an employee accidentally deletes an important folder that he had saved to his hard drive while working at home.

    While Internet at home worked fine, the same could not be said for access to the server. That, of course, was the residence for the proposal the team was working on, which meant returning to the office, downloading the document, having each team member work on his or her pieces, and then re-synching upon return. At least the Internet was back up on Wednesday.

    Less than a month later, a large storm hit. Power was lost, and the lightning strike caused a surge that fried the server.

    Where’s the “IT Guy”? Vacation.
Glad that’s not you? Could it be? To be sure that it isn’t you, put some time against thinking on these two things:
 
  1. Resource allocation of system tools and processes
     
  2. Your IT support system
Let’s start with allocation. When you’re investing in a system, budget is always a concern. How do you know where to cut corners or where a new, redefined investment is in order? Allow us one suggestion? Do NOT cut where it most impacts your ability to work!

If in your analysis you need access to the Internet at all cost, then don’t bet on a system with no guarantees. If you determine that access to the most current data is paramount and that you can wait to be online, don’t compromise on your backup solution or disaster-recovery plan, for example.

And what about support? Small businesses generally find that they really don’t need to have a support person who is accessible at all times. They generally have “a guy” who installs something, runs some cables, addresses virus problems, and takes care of other things as needed.

But one person is just, well, one person. “An IT guy” can do most of what you need – until he can’t. Just be sure he or she has the expertise – and availability – to solve the myriad of system problems that can arise (and which seem to arise for you at the same time they arise for his or her other clients).

At CloudWyze, we run numerous exercises to educate customers on how the failure of each component can impact business operations. If you need help identifying the impact that each element of your technology has on your operational capability, ask. We – and other IT services companies – will be glad to help. Just don’t wait.

We’re entering hurricane season. Now is the time to be sure you’ve padded that thin line, and your systems can withstand the tests they may be forced to withstand.

Shaun Olsen is the CEO and President of CloudWyze. CloudWyze was created to help businesses focus and perform at their optimal level by crafting and executing custom technology plans for businesses of every type and size. To learn more about CloudWyze, visit www.CloudWyze.com. Shaun can be reached at [email protected] or 910-795-1000.

Other Posts from Shaun Olsen

Cloudwyze web ad 4131595451
Ico insights

INSIGHTS

SPONSORS' CONTENT
Billcoleman lopw headshot

Reaping The Benefits Of Patience

Bill Coleman - Live Oak Private Wealth
Natalieenglish headshot

MODERNIZE OUR DOWNTOWN LIBRARY AND MUSEUM

Natalie English - Wilmington Chamber of Commerce
Junegunter teachinghorse headshot 5721115557

What Is Next?

June Gunter - TeachingHorse

Trending News

Officials: Ice Storm Delayed But Still On Way

Scott Nunn - Jan 21, 2022

Monteith Construction Announces New CEO

Staff Reports - Jan 20, 2022

Novant Unveils Capital Project Expansion Plans

Scott Nunn - Jan 21, 2022

Ice Storm Expected To Cause Power Outages

Scott Nunn - Jan 20, 2022

Finalists Announced For Commercial Real Estate Awards

Staff Reports - Jan 21, 2022

In The Current Issue

Working To Embrace Sustainability

Climate change, development and growth are cutting deep into society’s psyche, and hospitality industry leaders want to be a part of the sol...


App Enhances Guest Interactions

After taking a personal trip that included a stay at a hotel, Jose Quiros was surprised to find that the hotel industry was still using trad...


Beer Garden Rising From Deep Roots

The home of a former Esso station is expected by early this summer to open as The Eagle’s Dare, a bar and beer garden....

Book On Business

The 2021 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.

Order Your Copy Today!


Galleries

Videos

Trying to Grow a Business?
2020 Health Care Heroes
2020 WilmingtonBiz 100