Cee Edwards came to work for Markraft in 1995 as an account representative after graduating from Barton College, where he majored in communications. Over the years, he learned the cabinet business inside and out and earned the res
Ensuring customer satisfaction is at least a two-step process. The first, vital step comes well before you ever deliver your product or service. That’s when you ensure that the customer’s ...
Companies that are considered leaders in their industries don’t get that status by accident. One important factor we’ve seen that sets those businesses apart is active participation in nat ...
We’re excited here at Markraft by a project that we think our customers will appreciate: a brand-new showroom that will let us display a broader, more up-to-date range of today’s best kitc ...
A business like ours that is about both products and service works hard to build strong relationships with the vendors who build the products we sell. Choosing the right mix of vendors is important bo ...
You might think it’s odd for a company that designs and installs customized kitchens and baths to hire a key employee whose background is in hotel management. But that’s exactly what Markr ...
The phrase “win-win situation” may be overused, but it’s still an important goal for any business. If you can find a way to get more revenue, cut costs, or both, and at the same time ...
Like most businesses facing the recent economic downturn, Markraft Cabinets had to find new revenue sources. When construction of single-family homes declined, starting five years ago, we found that W ...
Expanding a business into an entirely new market can open up tremendous growth possibilities, but it creates entirely new challenges. Since our company started its first branch operation six years ago ...
Our regional economy depends on real estate and construction. It’s no secret that the recession, and the housing finance crisis, hit hard here in Southeastern North Carolina. But recent news is ...
One of the most important factors setting a successful business apart from its competitors is the quality of training it gives its employees. In the nearly three decades our company has been in busine ...
One of the challenges of a growing business is finding good people to represent us. I’ve been surprised, when hiring account representatives, how many applicants don’t understand the essen ...
The last couple of weeks have been very busy for us, and have gotten me thinking about how important customer service is for our business. Whether we’re working with building contractors who hav ...
We were born here in Wilmington, and this is still our home. But since we started 28 years ago, Markraft Cabinets has expanded into other markets. Our biggest presence outside of Wilmington is the Nas ...
Markraft Cabinets, like the greater Wilmington region’s economy, depends on the construction and real estate industries. That’s why I’m so glad our business is rebounding this year, ...
This company's new CEO is looking to bring Clean Eatz to consumers in “nontraditional locations.” This means, in addition to the brick-and-m...
With the contacts he made on his first productions, he ended up as a major behind-the-scenes player in the Wilmington film industry and beyo...
Several local issues discussed and debated in 2024 centered around growth in the Cape Fear region. As a result, government and business lead...
The 2024 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.