Email Dave Email
Residential Real Estate
Jan 14, 2016

Four Questions To Ask A Rental Property Management Company

Sponsored Content provided by Dave Sweyer - Owner and Broker, Sweyer Property Management

Congratulations! You’ve made the decision to hire a rental property management company for your rentals.  As we’ve discussed before, the decision to take this step was surely influenced by many factors and we know that you made the right one.

But once you have made this decision, there is one more important choice waiting for you: What rental property management company is the right fit for YOU?

There are a few ways to determine which company is the right fit, and it isn’t just about fees and your bottom line. Your rental properties are long-term investments that require a healthy and lasting relationship with your management company. Before you sign any contracts, be sure you ask the right questions.

Here are four questions to help you hire the right rental property management company:

  1. Can you find the company’s website easily? Today, the majority of renters use the Internet to start a rental property search. So if you can’t find a rental management company’s website easily, potential renters won’t either! Make sure that the company you are considering has a website that is easy to find and easy to use. The best ones will have made the appropriate investment in their online presence because they know that, for many renters, an Internet search is their first step in the door.
     
  2. Is the company appropriately staffed? Property management requires an acute attention to detail and can be very time consuming. From marketing properties to signing leases to facilitating maintenance repairs to processing payments, your management company will be doing a lot for you. If you can, interview the company in person. You want to make sure that the company has the staff available to ensure that your property is appropriately managed. Really listen to what a company says about its staffing. Generally, you don’t want the person handling the direct management of your property (your portfolio manager) to be the same person who handles all the administrative tasks for the office. Understand if the company has the staffing necessary to handle rental inquiries and account processing in a timely manner. Does it start advertising properties on notice from existing tenants to minimize your vacancy time? Remember that rental income is time sensitive and if the same person who handles your property is also juggling many administrative tasks, he or she might not have much left to put the appropriate focus on your property. Be sure that the company you choose can give you the time necessary.
     
  3. What do others say about them? A quick Google search will help you find chatter and reviews on property management companies. From the business’s page, you can read the comments submitted to see what clients like most and their experiences. Make sure, before you decide on a company, to read feedback from people. As the saying goes, “You get what you pay for!”
     
  4. How much attention do they give to your property? The best rental management companies will give impeccable service and detailed attention to your specific property and treat every client with the same respect and professionalism. Your property should be thoroughly inspected by an experienced portfolio manager before each tenant moves in and during the course of the lease. Ask the management company if it provides photos and videos during this inspection process. Know what standards to expect, as well as timing, to ensure that your property remains in good condition, and hold the company accountable to its procedures. It should be able to send photos and reports of the condition of the property once or twice a year. Be sure to understand how the company resolves issues that are discovered. 

The management company should devote exceptional time and care to your properties not only in response to current renters needing property assistance, but also every time the tenants change. Know how long it takes a company to “turn” a property once a renter leaves. How detailed is it in presenting your property to the next tenant? You will always get a better tenant if your listing is presented in immaculate condition, if there is a walkthrough after work is done to ensure all work was properly completed, and if the property is completely ready for move in. Make sure the management company you choose can do this.

Hiring a qualified and knowledgeable property manager is the best way to limit risk exposure, avoid hassles and enjoy a healthier bottom line. But it only works for you if you pick a company that has a professional website, good reviews and the staff to give your property time and detailed attention. For more information about how Sweyer can meet all your rental property needs, please send an email to our office at [email protected], or visit WilmingtonForRent.com.      

Sweyer Property Management has been providing real estate property management services and long-term rentals to the Wilmington area since 1987. The company continues to be the industry leader with more than 1400+ units and more than 20 employees. Sweyer Property Management has exhibited continuous growth throughout the Wilmington, Leland and Hampstead areas while maintaining a 4.8 Google+ rating for customer service. To inquire about the company’s full-service management services, or to take a tour of houses for rent in the area, email [email protected], or visit WilmingtonForRent.com. You can also Like and follow the Sweyer Property Management Facebook page to get property management tips or see properties for rent.

Other Posts from Dave Sweyer

Sweyer animated 300x250 ad
Ico insights

INSIGHTS

SPONSORS' CONTENT
Robindavisccu1 1011944433

Finding A Commercial Lender That Works For You And Your Business

Robin Davis - Corning Credit Union (CCU)
Carolinemontgomery4

Don't Procrastinate - How Waiting To File Your Taxes Can Hurt You

Caroline Montgomery - Adam Shay CPA, PLLC
Chris coudriet

2020: A Year Of Action, Initiatives In New Hanover County

Chris Coudriet - New Hanover County Government

Trending News

Intracoastal Buys Bald Head Island Ltd.’s Housing Sales Business

Cece Nunn - Feb 18, 2020

Earth Fare Shares Layoff Numbers, Additional Closure Details

Cece Nunn - Feb 17, 2020

Atlantic Packaging Acquires SC Firm

Christina Haley O'Neal - Feb 18, 2020

Dosher Hospital CEO Stepping Down

Cece Nunn - Feb 17, 2020

Murchison, Taylor & Gibson Names New Partner

Christina Haley O'Neal - Feb 18, 2020

In The Current Issue

NHRMC Issue Draws Outside Attention

While very much a local issue, what to do with New Hanover Regional Medical Center is gaining attention from the state level....


More Hotels On The Way

Hotel construction continues in hot spots around the Wilmington area, with plans and hopes for more to fill an increase in demand in recent...


Drawing On Leadership Skills

LS3P’s Laura Miller has had a hand in many projects over the course of her nearly 20- year career as an architect. But her passion for the i...

Book On Business

The 2020 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.

Order Your Copy Today!


Galleries

Videos

2019 Health Care Heroes
August 26, 2019 Power Breakfast: A Healthy Sale?
2019 WILMA Leadership Accelerator
2019 WilmingtonBiz Expo Keynote Lunch - CEO, nCino, Pierre Naude`