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Wilmington-based Software Firm Releases New Product

By Staff Reports, posted May 19, 2023
Vantaca, a growing Wilmington-based software firm for the community association management industry, announced Thursday the release of a new data product.

Vantaca IQ "provides real-time visibility into a management company's business and empowers data-driven decisions that drive performance," according to a news release.

Vantaca's Chief Product Officer Adam McCombs said in the release, "The challenge facing many community association management companies today is the lack of accessible and actionable data. Without a central source of truth, decision-making can be slow and reactive, leading to frustration for employees and dissatisfaction from customers."

According to the release, companies can use Vantaca IQ "to identify trends, optimize staffing allocations, make improvements and drive better performance across their entire organization."

The release stated that at the core of Vantaca IQ are three key data views, described below:
  • Business IQ provides executive-level leaders with real-time data from all associations they manage, including insights into workflow and action item status, invoice status, bank balance amounts, financial delivery and service requests.
  • Association IQ allows managers to drill down into individual associations to see what's happening on a more granular level.
  • Employee IQ monitors employee activity metrics, showing managers what activities their employees are working on and where additional training or resources may be needed.
  • Vantaca IQ also includes a personal view – My Dashboard – which is a customizable dashboard that allows users to choose the performance tools and specific views to track what they find most important.
"With the launch of Vantaca IQ, we're taking a giant leap forward in providing actionable insights and empowering our customers to make data-driven decisions," said Ben Currin, CEO at Vantaca, in the release.
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