As winter approaches, many businesses across the country are preparing for the inevitable inclement weather that can disrupt operations. Just how much does weather impact American businesses? Research from the National Climatic Data Center found that in 2013 alone, there were nine weather or climate disasters that each had an economic impact of at least $1 billion.
If your business still relies on legacy communications technology, it is taking a great financial risk. Regardless of precautions taken, a major weather incident can knock a phone system out for days or weeks at a time, which can result in huge revenue losses. Cloud-based unified communications (UC) like Star2Star, ensures reliable business continuity, even during natural disasters.
Teleco offers Star2Star’s disaster recovery solution, StarRecovery, with a unique call-forwarding feature that can be set up to route calls to employees’ home or mobile numbers if the office system is knocked offline. StarRecovery detects when the system is out and immediately begins rerouting calls without any need for human intervention. In other words, even if a massive snowstorm makes it impossible for employees to get their cars out of their driveways, clients and colleagues can reach them on their office extensions. Additionally, StarRecovery can direct calls that come into a company’s main number to an auto attendant so customers are not left hanging ring after ring.
Star2Star’s disaster recovery solution also provides all the features and functionality of a Star2Star business communications phone system, including:
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The 2024 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.