One of the questions we get most often in the community is what kind of impact the Affordable Care Act, aka “ObamaCare,” is having on New Hanover Regional Medical Center.The answer for right now: Not a very good one. The law’s benefits haven’t been realized, while the downsides are impacting everything we do.
(It is a huge misconception that all poor people qualify for Medicaid. In our state, you basically have to be disabled or a single parent with a minor child living in the home to qualify. Many desperately poor people do not qualify.)
Last year the U.S. Supreme Court ruled that states had an option on whether to accept funding for this Medicaid expansion. Our state chose to decline. That leaves about 21,000 people in New Hanover, Brunswick and Pender counties, and several hundred thousand statewide, unable to get insurance through Medicaid and unable to afford it through the new insurance exchanges.
So where will these people receive care? The same place as before – their public hospital. Except we will have less funding to cover this care. It remains our mission to take care of all, regardless of ability to pay, and we’re proud of that mission. But this is hampering us financially and making it less likely we’ll be able to provide other services in the community.
We are not the only losers so far regarding the ACA. Our most valued community partners, our physicians, can tell much the same story – the law mandated they provide more services to more people for less reimbursement. Our friends in the business community now have to take on more cost to insure full-time employees, and either absorb that cost or pass it on to customers. And those who buy insurance on the individual market are finding that in many cases the cost of an insurance plan that meets the ACA’s requirements is significantly higher.
We may find that physicians drop out of the Medicaid program and decide not to take part in the insurance exchanges. Or employers will start to eliminate jobs or transfer employees to part-time. Or individuals who need care will not be able to afford the co-pay or deductible of their new “ObamaCare”-approved plan.
All scenarios will create more people who don’t have insurance or ability to pay, with nowhere to go for care except their community hospital. Which means we will absorb still more uncompensated care.
I would be remiss not to point out some positives from the new law. The ACA is tying payment to quality goals, such as infection control, mortality, 30-day readmissions and patient satisfaction. We are proud to say we have done very well on all these metrics. Our patient satisfaction is in the top quarter of all hospitals in the nation, and while close to 80% of hospitals in the state have been fined for their readmission rates, we have not.
And the law has created incentives for hospitals to change the basic business model of how we deliver care. Instead of paying hospitals for every test, procedure and prescription, the old “fee-for-service” model, it has created population health models, or “Accountable Care Organizations.” The goal here is to pay organizations a certain fee in return for keeping entire populations healthy. The only way for the organization to “win” is to reduce the cost of the care, and the best way to do that is to keep patients healthy.
So that’s a positive step forward courtesy of the ACA. New Hanover Regional officially started an Accountable Care Organization on Jan. 1 for selected patient populations, and we hope to become leaders in providing proactive care that keeps our patients healthy.
The ACA correctly recognized that the system of care in our nation needed to change. But funding decisions at the federal and state levels are jeopardizing hospitals’ financial health as they make this transition.
For the past 10 years, Jack Barto has been President and CEO at New Hanover Regional Medical Center, a 769-bed regional referral medical center serving Southeastern North Carolina. The medical center is licensed as a Level II Trauma Center and provides emergency medical services for New Hanover County. Its unique array of specialty services includes cardiac care, oncology, and neurology, and standalone hospitals for women’s and children’s services, orthopedic care, psychiatric care and inpatient rehabilitation. To learn more about NHRMC, please visit www.nhrmc.org. Questions and comments can be sent to [email protected] Like NHRMC on Facebook: www.facebook.com/nhrmcnc, or follow us on Twitter at https://twitter.com/nhrmc.
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Staff Reports - Mar 30, 2020
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