Businesses should be proactive about accident and claims prevention.
As part of this process, it is important to train all employees about potential hazards at a business and how to remedy those hazards before an accident occurs.
While there is no one-size-fits-all approach, some general guidelines can be followed to train employees and help keep customers safe.
Many businesses maintain policies specific to the nature of their workplace. These policies can provide general guidelines regarding expectations of employees. It is critical, however, if a business is going to have policies, that their employees be familiar with them, understand them and review them frequently.
Also, policies should be available at all times for employees to review when a situation covered by a policy arises. For example, if your business has a policy regarding accident response, any employees assisting with an accident should be able to reference the policy and review the provided steps as they work through the accident to ensure compliance with the policy.
In addition to having general policies and employee training on those policies, I also recommend the following:
Johanna Cano - Sep 13, 2019
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