Print
More News

Airport Officials Look To The Future As COVID-19 Remains Day-to-day Concern

By Shea Carver, posted Aug 24, 2020
Wilmington International Airport Director Julie Wilsey gives a presentation Monday morning to the New Hanover County Board of Commissioners that included an update on the airport and its outlook for the future. (Screenshot courtesy of New Hanover County)
Wilmington International Airport officials are focused on getting ILM’s numbers back up to pre-COVID-19 levels, according to an airport update Monday. 

They previously set a goal to increase seats and schedules by 50% and announced by the end of July that they had reached 40%, according to ILM director Julie Wilsey, who gave a presentation to the New Hanover County Board of Commissioners on Monday morning.

The presentation focused on the airport’s operations this year to date and looking ahead to the 2021 fiscal year. 

Wilsey started off Monday’s presentation on a high note, talking about the 1 million-passenger milestone ILM had reached at the end of 2019 and celebrated through January 2020. Everything was moving along on schedule with plans to grow infrastructure, checkpoints, parking and concessions. The reality of COVID-19, however, changed everything. 

By April, ILM — the fifth-largest airport in North Carolina — hit an all-time low in operations. Thanks to the $19.8 million grant awarded by the CARES Act, the airport was able to secure employees and carry its debt for the next four years.

ILM serves three carriers currently, Delta Air Lines, American Airlines and United Airlines, and hopes to make room for a fourth airline in the future.

In the months since the pandemic hit home and as restrictions have eased, American Airlines has added early-morning departures to Charlotte Douglas International Airport (CLT); reinstated two daily departures, in early morning and midday, to LaGuardia Airport (LGA); and upgraded a premium cabin aircraft to Dallas/Fort Worth International Airport (DFW). Delta added an early-morning departure to Atlanta, and United added an early-morning departure to Dulles International Airport (IAD).

Wilsey said airport officials tightened their budget for 2021 and have updated operating procedures to implement new sanitization and cleanliness policies under their COVID-19 program, “until the coast is clear.” The airport has installed plexiglass sneeze guards and hand-sanitizer stations, made seating changes, has cashless self-service parking, modified restaurant menus and installed social distancing floor markers. 

The new normal of travel includes all employees and passengers wear masks at all times in public spaces, from check-in to boarding, and then are carried through according to each airline's policy.

Grants awarded to ILM in FY20 from the state General Assembly ($9.1 million) and from the FAA ($21 million) have helped the airport move forward with Terminal Expansion Contracts 2 and 3 over the past five months, Wilsey said.

ILM increased terminal expansion with new ticket areas and added a third checkpoint lane. By the beginning of July, it was operating two lanes daily for more efficient customer service.

ILM also updated the outbound baggage system for its airline partners.

The airport will continue moving forward with the Monteith Construction contract that costs around $750,000 a month for gate and terminal expansion, slated for completion in early 2023.

“This is a challenging period we’re going through,” Commissioner Rob Zapple commented to Wilsey. “You’re doing a terrific job. Does the ticketing area include more kiosks to shift away from person-to-person contact? And where do you stand on the parking decks?”

Wilsey confirmed more airline kiosks will help expedite passenger check-in; however, the airport's original plans to build new parking areas or decks have been put on hold.

“We believe the current lots will be sufficient for Thanksgiving,” she said in an email Monday. "All lots are now operated by credit card machines, making it a cashless process. We are delaying any decision on new parking areas for a year, when we see how passenger traffic and parking returns."
Ico insights

INSIGHTS

SPONSORS' CONTENT
Dallas headshot 300x300

Find Your Best Path To The Future

Dallas Romanowski - Cornerstone Business Advisors
Drewsmith copiersplus headshot

How Accessories Can Step Up Your Copier Game

Drew Smith - Copiers Plus
Dave sweyer 300 x 300

Receive A Permanent Change Of Station? 5 Reasons Members Of The Military Should Consider Becoming Landlords

Dave Sweyer - Sweyer Property Management

Trending News

In Downtown Wilmington, First Commercial Tenant Opens At River Place

Cece Nunn - Sep 22, 2020

At Mayfaire, Burney's Sweets & More Opening Soon

Jessica Maurer - Sep 23, 2020

Save Our Hospital Files Suit On NHRMC Deal

Vicky Janowski - Sep 22, 2020

Last Three Recipients Announced For Downtown COVID-19 Grants

Staff Reports - Sep 21, 2020

Rumcow Owners Launch New Restaurant On Grace Street

Jessica Maurer - Sep 23, 2020

In The Current Issue

Spotlighting This Year's MADE Awards

Several of this year’s MADE win­ners will participate in the upcoming virtual WilmingtonBiz Conference & Expo....


Biz Expo Keynote: Naudé Oversees NCino's Rapid Growth

CEO Pierre Naudé, who took the helm of Wilmington-based nCino in 2012, is a keynote speaker for this year's WilmingtonBiz Conference & Expo....


Biz Expo Keynote: North Carolina's Race For The U.S. Senate

U.S. Senator Thom Tillis and challenger Cal Cunningham will speak at the 2020 Wilm­ingtonBiz Conference & Expo....

Book On Business

The 2020 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.

Order Your Copy Today!


Galleries

Videos

2020 Leadership Accelerator: Virtual Workshops for Real Leaders
2019 Health Care Heroes
August 26, 2019 Power Breakfast: A Healthy Sale?
2019 WilmingtonBiz Expo Keynote Lunch - CEO, nCino, Pierre Naude`