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Jeff James

Chief Executive Officer, Wilmington Health
BIO

Jeff James joined Wilmington Health in 2008. As chief executive officer, he is responsible for the strategic vision and direction of Wilmington Health. Prior to joining the group, he was the chief financial and chief operating off  

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Health Care
Sep 4, 2018

What’s the Real Cost of Healthcare? Many Providers Don’t Know

I recently read an article in The Wall Street Journal titled, “What Does Knee Surgery Cost? Few Know, and That’s a Problem.” The article focused its attention on a Gundersen Healt ...

Health Care
Jul 2, 2018

Please Don’t Put Off Healthcare Because of Cost

I had an interesting opportunity recently to engage with young adults about their healthcare concerns, needs and wants. Throughout the conversations, those in attendance discussed their particular ...

Health Care
Oct 2, 2017

Inspire Others By Standing Up For Your Own Health!

This Insights article was contributed by Kelly Schaudt, senior director of Lean operations for Wilmington Health. Engagement in one’s own health and wellbeing has been shown to be one of the ...

Health Care
Aug 25, 2017

High Health Care Costs In Wilmington? A Look At The Data

A recently published cost of living index report indicates that Wilmington has the highest health care cost index in our region.   While I am confident the report sponsors - The Council for Com ...

Health Care
Sep 1, 2015

Why Patient Satisfaction Really Matters

Keeping the customer satisfied is the foundation of a successful business model. And with the advent of the Affordable Care Act, which was signed into law a little over five years ago, it has increase ...

Health Care
Aug 3, 2015

Why Going to the Doctor Can Save You Money

It doesn’t make sense, right? How can going to the doctor for your yearly visit save you money? You know for sure that you will have to pay your copay or deductible expense. The doc will probabl ...

Health Care
Jul 15, 2015

Incentives For Healthy Living To Reduce Health Care Costs

As a businessperson, you have a lot on your plate. From keeping your customers happy to keeping employees happy, the list of your to-dos is always growing. But that doesn’t mean your costs have ...

Health Care
Jul 1, 2015

Network Changes Can Reduce Health Care Costs

Let’s face it; we can’t keep up with everything that’s going on in a fast-paced business environment. We all struggle to find enough time to sell, buy, manage and evaluate the variou ...

Health Care
Jun 15, 2015

How Do You Reduce Health Plan Costs Without Sacrificing Quality Of Care?

Being able to identify a problem is one thing. Being able to do something about it is a completely different issue. As business leaders, we use a variety of tools and data to help us affect change tha ...

Health Care
Jun 1, 2015

Making An Impact On Health Insurance Costs

You see it every month on your income statement: insurance - group medical. It sticks out like a sore thumb, because of the amount of the expense – quite often it’s your largest expenditur ...

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WILMA's Leadership Accelerator
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