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Achievers & Accolades

Lower Cape Fear Hospice Receives Honors

By Jenny Callison, posted May 31, 2016
Lower Cape Fear Hospice has been named a 2016 Hospice Honors recipient for its local in-home hospice care.

Awarded annually by Deyta Analytics, Hospice Honors go to hospices that continuously provide the highest level of quality care, LCFH stated in a news release. The award is based on caregivers’ points of view through the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, which is a post-death family caregiver evaluation.

Deyta assessed hospices’ performance on 24 quality indicator measures, including items such as hospice team communication, getting timely care, treating family members with respect, providing emotional support and getting hospice care training. Hospice Honors are awarded to hospices scoring above the

Deyta Analytics Performance Score on 20 of the 47 evaluated questions, the release stated.

“All our families receive the CAHPS survey to evaluate the care they received from us,” Laurie Bystrom, LCFH president and CEO, said in the release. “We use the survey data to continually assess and improve our services.”

LCFH’s in-home hospice care in South Carolina, LCFH Mercy Care, also received a 2016 Hospice Honors award. Mercy Care serves patients in Horry, Georgetown and Marion counties in South Carolina.

Lower Cape Fear Hospice, a nonprofit organization, provides healthcare and comfort to people with advanced illnesses, support and counseling to families and end-of-life education in Bladen, Brunswick, Columbus, New Hanover, Onslow and Pender counties in North Carolina.
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