Meals Plus, a Wilmington-based school cafeteria management software company has received kudos from Help Desk Institute for its “outstanding” technical service and support center, according to a news release from the company.

The company was included in Help Desk Institute’s CSAT Elite 50, which recognizes “outstanding technical service and support centers around the world, based on customer satisfaction survey responses gathered from year to year,” the release stated.

Meals Plus, which ranked 23rd, is the only K-12 nutrition software company on the list, a list that includes Fortune 500 companies, international corporations and businesses in the banking, education, computer/software, health care and other consumer product sectors, according to the release.

“We have a technical product that has to operate smoothly for the cafeteria ladies, CFOs for county school systems, busy parents at home, and first graders navigating the lunch line. That’s a lot of customers to satisfy,” Jeff Flynn, Meals Plus’ vice president of meals, said in the release.

The company’s cafeteria software supports in-school point-of-sale and free and reduced meal management, inventory and asset controls, nutrition analysis and menu planning as well as overall financial and statistical analysis for school and district reporting, the release stated. Meals Plus currently operates cafeterias in more than 400 school districts in 33 states across the country.

Help Desk International, according to the release, was the first membership association and certification body created for the technical service and support industry. The HDI Elite 50 is based solely on data collected over a calendar year; the 50 support centers with the highest scores in customer service are recognized.