Managed Print Services (MPS) is not new to the office technology industry, though it has evolved and become more accessible than ever for businesses across the country. Basically, MPS is an offering that combines a holistic look at your printing infrastructure through an analysis phase with a strategy for incorporating print, scan and fax technology to match the vision of leadership. On average, our MPS customers save 15 percent when they introduce it and save countless hours of headaches from dealing with multiple vendors and store-bought devices.
 
Below are a few of the benefits we ensure our MPS agreements pack.
 
Print Fleet Management & Monitoring
 
Having a team of professionals have eyes on your devices and how they are performing is key to making sure any errors are corrected quickly. In addition, the ongoing monitoring helps to make sure your usage is accurate and representative of what you were contracted for. If not, it can serve as an alert to have a meeting to discuss any changes that may need to be made.
 
Custom Fit to Match Your Organization’s Needs
 
When crafting your plan, we will go over the numbers with you along with some suggestions for how to approach them, but the final say is with you. Only you know what is best for your organization and the future you are planning. Through collaboration, we make sure you are happy with the financial and technological pieces of the plan.
 
In-depth Employee Usage Reporting
 
Understanding how much each employee is printing creates a clearer picture of what equipment is needed as well as what protocols you may need to put in place, such as restricting color for a specific department. On top of gaining clarity on how much you are spending, you can also then put in place more advanced access controls to provide an audit trail for your devices used by any employee, strengthening compliance with industry security standards.
 
Flexible to Change with You as Your Needs Evolve
 
We understand that needs can change over time, especially when businesses have to deal with pandemics, downsizing or rapid growth. No matter the circumstance, we work with our partners to adjust their equipment and maintenance needs to their current landscape rather than what it used to be.
 
Easy to Budget Monthly Payment
 
One of the biggest advantages to moving into an MPS agreement is the savings you will discover and the benefit of having a budgeted line item each month. Oftentimes printing goes unaccounted for in organizations and costs are simply accrued, not managed. By having a plan for your printing infrastructure and how your employees are to use them, you can ensure that you are being good stewards of company dollars.
 
Scheduled Quarterly Reviews to Monitor Print Patterns and Make Needed Changes
 
Our MPS team and your dedicated account representative will work with you to schedule on-going reviews throughout the term of your contract. What this does is allows you to review spreadsheets we provide along with our analysis regarding print volume, to determine if changes need to be made or if everything is running smoothly. Though quarterly reviews work for some, others may choose to have them semi-annually or annually depending on what works best for their schedules.
 
Automatic Toner Replenishment
 
No longer will you have to call in that the toner is low or go to a website to try and find compatible ink for your printer. With our plan, we track your devices ink levels and automatically ship the corresponding toners to the appropriate employees once levels get down to a certain threshold.
 
One Number to Call for All Printer Related Questions
 
By having us handling all of your printing needs, you no longer have to deal with multiple vendors and can simply call us with any questions you may have and be greeted by a live person on the other end, every time. In addition, you can take some of the load off of your IT staff since nationally 23 percent of all IT calls are printing related.
 
Whether you are an office of many employees or have a small office footprint, MPS is worth a look to see if it can save you time and money. The best part is we offer a free analysis where you can learn exactly what you are spending down to each employee. Take advantage of our analysis process today by calling us at 800-648-7081 or by visiting us on our website.
 
 
Drew Smith currently serves as Director of Communications for Copiers Plus. The company specializes in modernizing office equipment and increasing efficiencies in workplace communications throughout the state of North Carolina. To learn more about how Copiers Plus is providing their customers with innovative document solutions and enhanced printing transparency, visit www.copiers-plus.com. Drew would love to hear from you at [email protected].