Technological advancements in the community management industry continue to simplify processes and improve efficiency. One of the most important advancements that offers huge homeowner convenience is the option to conduct elections electronically. While effective, traditional voting methods come with their share of challenges that electronic voting (e-voting) can help overcome. Before considering e-voting for your homeowner’s association (HOA), board members need to review their governing documents and any applicable state statutes to ensure that electronic voting is allowed.

Challenges in Traditional HOA Voting
Traditional voting methods in community associations often involve paper ballots, proxy voting, and physical meetings. While this approach has been the standard for years, it can introduce a range of complications:

1. Paper Ballots Can Be Lost, Destroyed, or Altered
Paper ballots are vulnerable to physical damage, loss, or even tampering. This can impact the integrity of the voting process, especially when ballots are handled by multiple people or transported over long distances.
2. Unreliable Proxies  
Many associations rely on proxy voting to help reach quorum. Unfortunately, this method is not foolproof. Proxy holders may fail to attend meetings or could even change the vote, either intentionally or by mistake. Additionally, there is the risk of proxy holders forgetting to bring the required documents to the meeting and, therefore, unable to cast the proxy vote.
3. Counting Errors
Counting paper ballots manually is tedious and subject to errors. Even with the most careful oversight, mistakes can occur. Counting errors can lead to disputes, recounts, and even mistrust in the voting process.
4. Time-Consuming and Costly Process  
Traditional voting takes time, from distributing ballots to collecting and counting them. This can lead to delays in decision-making and increase the workload for board members.  Furthermore, the expense of printing and mailing voting documents is ever-increasing, while the reliability of mail services is inconsistent.
5. Difficulty in Meeting Quorum Requirements  
Achieving a quorum, or the minimum number of participants required to validate a meeting, can be challenging. Homeowners often cannot attend meetings, making reaching the quorum necessary to conduct official business difficult.

The Advantages of E-Voting for Community Associations
Switching to electronic voting can address many of the limitations of traditional methods and offers additional benefits that streamline the election process. Here are some of the ways e-voting can benefit community associations:

1. Easier Quorum Requirements
E-voting enables members to participate without being physically present at a meeting. This makes it much easier to reach a quorum since homeowners can cast their vote from wherever they are, which encourages more participation and helps avoid canceled or re-scheduled meetings.
2. Convenience for Voters  
With e-voting, homeowners can vote at their convenience, whether at home, work, or traveling. This flexibility is especially beneficial for members with busy schedules or those who live out of state, as it removes the need to attend in-person meetings.
3. Improved Accuracy in Counting
E-voting systems have built-in protections to eliminate any chance of duplicate votes being cast.  After closing the vote, the system will automatically count and certify the votes, minimizing the risk of human error. This improves accuracy and ensures that results are available almost immediately after voting, further reducing the time needed for the entire process.
4. Enhanced Security 
Electronic voting provides greater security compared to paper ballots. E-voting platforms typically use encryption and other security measures to keep votes private and ensure that only eligible members can cast a vote.
5. Attachment of Reference Documents 
One of the unique benefits of e-voting is the ability to attach reference materials alongside the ballot. Voters can review relevant documents, ensuring they are informed about the issues or candidates before voting.
6. Cost and Time Savings  
Electronic voting can save both time and money. Paper ballots require printing, mailing, and storage, all of which incur additional costs. By contrast, e-voting eliminates many of these expenses, reducing the financial and logistical burden on the association.

Considerations for Transitioning to E-Voting
While e-voting offers many benefits, it’s essential for board members to consider several factors before implementing this method:

• Review Governing Documents and Applicable Laws: Before implementing e-voting, boards should seek legal guidance to verify that their governing documents and state statutes will allow electronic voting. In some cases, an amendment may be necessary to allow e-voting.
• Choose a Reliable Platform: Select an e-voting platform that meets your community's needs and offers adequate security, ease of use, and technical support. 
• Educate Homeowners: Inform homeowners about the e-voting process and provide clear instructions to ensure a smooth transition.

E-voting represents a significant step forward for community associations, offering a more efficient, secure, and accessible way to conduct elections. By embracing electronic voting, HOAs can streamline their voting processes and encourage greater homeowner participation. However, as with any major change, board members should ensure compliance with their governing documents and invest time in educating the community.

Ultimately, e-voting is more than just a convenience—it’s a tool that empowers homeowners and board members alike to engage in an effective and transparent election process. If your association is considering adopting e-voting, the benefits of improved accuracy, security, and participation are worth exploring.

About Community Association Management Services
In business since 1991, CAMS has grown to become North and South Carolina’s premier community management company. With experienced local managers in each of its nine regions, CAMS provides innovative solutions to the community associations it serves. To learn more, visit www.camsmgt.com/choose-cams.