This Insights article was contributed by William Mansfield and Nikki Kroushl.
We live in a world where 72 percent of smart phone users check their phones at least once per hour, and the average user spends almost 70 hours per month using mobile apps. For businesses and communities, app development is increasingly becoming a more attractive way to engage people.
Interactive media is important for every business. Today, interactive websites, active social media presences and other technology and media accommodations are basic expectations of every company. People expect to have a high-quality experience wherever they go, and they don’t want it to be newspaper-like, they want it to be media-rich.
“I don’t think a mobile app is a destination or a target to be hitting just to hit it; you have to have a particular need,” longtime developer William Mansfield says, warning against creating an app that is basically a mobile version of a company’s website. “People feel like they’re inviting you into their home by inviting you into their phone.”
If there’s no content exclusive to an app, there’s no reason to have one. Having a functional app, however, can be great for client engagement.
The three most important elements of any mobile app are:
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The 2024 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.