Crisis center 'The Harbor' opens on 17th
August 6, 2010By Ken Little
The Harbor, a facility providing crisis stabilization services and short-term mental health care for adults, opened its doors in July.
The facility fills a need for accessible services for adults who suffer from mental illness, said Catrecia McCoy-Bowman, of the Southeastern Center for Mental Health, Developmental Disabilities and Substance Abuse.
The Harbor has 12 beds and is open 24 hours, seven days a week. It is located between New Hanover County Health Department and the Southeastern Center, at 2023-1 S. 17th St., Wilmington.
The Harbor is open to all residents in New Hanover, Pender and Brunswick counties. It serves people under both voluntary and involuntary commitment.
“It fills a need for crisis services. Individuals can’t just walk in. They must call the crisis line and they get a referral to The Harbor and they are seen fairly quickly,” McCoy-Bowman said.
For information about services offered by The Harbor, call (910) 632-2191.
The Harbor is run by a private company, RHA Health Services, Inc. The Southeastern Center partners as a “monitoring service,” Bowman said.
RHA Behavior Health provides services to more than 4,000 people in North Carolina and has been in operation since 2005, McCoy-Bowman said.
The Harbor offers access to a wide range of services in mental health, substance abuse and developmental disabilities, said McCoy-Bowman.
“We have 19 providers we contract with and we have over 80 we have a memorandum of understanding with,” she said.
The Harbor’s focus is treating patients with mental health issues. The facility partners with several substance abuse clinics if detox is needed, McCoy-Bowman said.
“We are trying to keep individuals from going to the hospital, to a treatment-based facility instead of the ER,” she said. “We basically serve individuals who are Medicaid-eligible.”
Those with private insurance are referred to providers that can address their issues, she added.
Call-in clinicians are available to speak with those in crisis. A crisis intervention team is also available for those who may require involuntary commitment, McCoy-Bowman said.
McCoy-Bowman said The Harbor offers a number of innovative programs, including complete medical and psychiatric evaluations, 24-hour medical supervision and an experienced and highly credentialed team. The team includes a medical doctor, staff psychiatrist, registered nurses, a licensed therapist, skilled technicians, individual counseling and comprehensive case management.
Bowman said The Harbor offers “a holistic, person-centered approach to mental health treatment in times of crisis.”
“If you or your family members are at risk of harming yourself or others while in an acute mental health crisis (or) need immediate mental health evaluation and medication adjustments due to sudden and disruptive changes in mood or behavior, The Harbor can help,” Bowman said.
The Harbor is committed “to providing affordable, quality care regardless of a person’s ability to pay,” she said. Medicare, Mecicaid, N.C. Health Choice and most major insurance plans are accepted.
For more information about mental illness, mental health care, diagnosis, treatment and recovery, visit www.secmh.org.