nCino has introduced a new version of its Bank Operating System that extends information in the software to another tier of users.
The Wilmington-based banking software company on Tuesday unveiled nCino Lite, which enables banks and credit unions using the Bank Operating System software to grant read-only access to employees not directly involved in the lending but still valuable to the process.
“More financial institution employees get involved in monitoring referrals for new products and services, resulting in wider – and better – use of data for customer service, marketing and account management decisions,” the company’s news release stated.
nCino’s Bank Operating System consolidates the functions of loan origination, customer relationship management, business process management and reporting to give bankers a more holistic view of borrower relationships at any point in time, the release continued.
The new version, according to the release, is designed to provide employees such as tellers, branch managers and personal bankers with access to this information, acknowledging the importance of those employees’ relationships and influence with customers or members.
“Financial institutions exhaust tremendous resources each year on customer acquisition and growth,” nCino CEO Pierre Naudé said in the release. “nCino Lite grants additional opportunities to use our Bank Operating System’s referral capabilities to drive increased wallet share and revenue as a result of stronger consumer satisfaction, retention and relationship profitability.”
Currently, 41 financial institutions have adopted the nCino Bank Operating System. nCino's target market is community banks with assets between $300 million and $10 billion and credit unions with at least $200 million in assets.
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