Print
Achievers & Accolades

Manager Of Plantation Village Earns J.D. Power Award

By Christina Haley O'Neal, posted Jan 26, 2021
Life Care Services, an operator of senior living communities and manager of Plantation Village in Porters Neck, has ranked Highest in Customer Satisfaction in a J.D. Power 2020 U.S. Senior Living Study for the second year in a row.

The award for Highest in Customer Satisfaction among Independent Living Senior Living Communities encompasses six individual resident-experience factors, according to a news release.

Life Care Services "scored 855 on a 1,000-point scale, a full 77 index points above the second-highest performing independent senior living organization," officials said in the release.

Life Care Services won the overall category, and also ranked highest within each of the six factors: resident activities; community staff; price paid for services received; resident apartment/living unit; community building and grounds; and dining, stated the release.

"We are deeply grateful to know that our hard work is valued,” said Zane Bennett, executive director of Plantation Village, in the release. “And we at Plantation Village want to assure residents, family, friends and staff that we will continue to improve, evolve and innovate to provide the newest offerings to meet the needs of current and future residents.”

Plantation Village was created in 1988 and is managed by Life Care Services, which provides operations, marketing and sales management for nonprofit and for-profit Life Plan Communities. Life Care Services serves nearly 40,000 seniors across the country.
Ico insights

INSIGHTS

SPONSORS' CONTENT
Capefearrealtors tomgale headshot

Promoting The Affordable American Dream

Tom Gale - Cape Fear REALTORS®
Laurenrogers cflc headshot

Teaching In The Community: “How To Talk To People Who Are Learning English”

Lauren Rogers - Cape Fear Literacy Council
Connorkeller headshot

Rational Behavior During Irrational Times

Connor Keller - Live Oak Private Wealth

Trending News

King Talks Leadership At Chamber Annual Meeting; Three Receive Awards

Jenny Callison - Feb 26, 2021

Brunswick County Airports Awarded Grants

Christina Haley O'Neal - Feb 26, 2021

In The Current Issue

During Pandemic, State Parks Fill Up

People, parks and a pandemic made a strong combination for North Carolina state parks last year, with a record number of visi­tors taking ad...


Downtown Momentum

In a transformative time for downtown Wilmington, the organization tasked with economic development efforts there is rethinking its mission...


Lapetus Zooms In On Asian Market

While Lapetus Solutions is a startup based in Wilmington, much of its growth and market has been focused across the world in the Asian conti...

Book On Business

The 2021 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.

Order Your Copy Today!


Galleries

Videos

Trying to Grow a Business?
2020 Health Care Heroes
2020 WilmingtonBiz 100