Print
Achievers & Accolades

LCFH Garners Honors Elite Distinction

By Jenny Callison, posted May 13, 2019
Gwen Whitley
Lower Cape Fear Hospice (LCFH) received the 2019 Hospice Honors Elite recognition from HEALTHCAREfirst at the recent National Hospice and Palliative Care Organization’s Leadership and Advocacy Conference in Washington, D.C. The honor was announced by LCFH in a news release.

This recognition means that LCFH scored above the national performance score on all evaluation questions during the October 2017 to September 2018 evaluation period.
 
Each year, HEALTHCAREfirst conducts a review of the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey, according to the release. The survey asks hospice patients’ caregivers and families about their satisfaction with hospice services and other feedback. Hospices receive a score on 24 quality indicator measures, and the review compares each individual hospice’s performance score for each measure to the national performance score based on all hospice information available.
 
Hospice organizations that score above the national HEALTHCAREfirst performance score on 20 of the 24 evaluation questions receive the Hospice Honors designation. Organizations that score above the national HEALTHCAREfirst performance score on all 24 of the evaluated questions receive the higher Hospice Honors Elite recognition.
 
LCFH’s South Carolina branch, Mercy Care, received the 2019 Hospice Honors recognition, meaning it scored above the national performance score on at least 20 of the 24 evaluation questions during the October 2017 to September 2018 evaluation period. LFCH Mercy Care serves Horry, Georgetown and Marion counties.
 
“This is wonderful news,” Gwen Whitley, president and CEO of Lower Cape Fear Hospice, said in the release. “Our team works hard every day to provide the highest level of care and support to patients and their families. It is rewarding to see that so many of our patients’ families and caregivers were pleased with the care they received, and to see the hard work of our team members recognized.”
 
LCFH serves more than 700 hospice and palliative patients a day, and more than 6,000 families per year. Through gifts from donors, the organization is able to provide $1 million in care and services not covered by a reimbursement source each year, the release stated. No one is ever refused care based on ability to pay.
Ico insights

INSIGHTS

SPONSORS' CONTENT
Drewsmith copiersplus headshot

The Road Map To Secure And Economical Printing Practices

Drew Smith - Copiers Plus
Aarp suzanneheadshot 300x300

Home Sweet Home - Make It Safer

Carolinemontgomery4

PPP Forgiveness - What You Need To Know

Caroline Montgomery - Adam Shay CPA, PLLC

Trending News

Publisher’s Note: What Didn’t Happen Last Night

Rob Kaiser - Jun 1, 2020

Businesses, Law Enforcement Take Stock Of Protest Aftermath

Staff Reports - Jun 1, 2020

Friday Deadline For County's $10K Small Business Grants

Cece Nunn - Jun 1, 2020

In The Current Issue

Phases Aim To Aid Economy Safely

Included in our new lingo these days besides “social distanc­ing” (staying 6 feet apart) and COVID-19 (the novel coronavirus) are “phase one...


Info Junkie: Rhonda Bellamy

Rhonda Bellamy, executive director of the Arts Council of Wilmington/New Hanover County, shares her top tech and info picks....


WorkTok Aids Communication

One new Wilmington startup is trying to address those current workforce trends and increase employee/ employer interaction through its app,...

Book On Business

The 2020 WilmingtonBiz: Book on Business is an annual publication showcasing the Wilmington region as a center of business.

Order Your Copy Today!


Galleries

Videos

2019 Health Care Heroes
August 26, 2019 Power Breakfast: A Healthy Sale?
2019 WILMA Leadership Accelerator
2019 WilmingtonBiz Expo Keynote Lunch - CEO, nCino, Pierre Naude`